Milestones Sports Jewelry Shipping and Return Info:
Shipping prices apply only to the US and Canada. We ship many orders to other countries but you will need to call or email us your address as well as the products you would like to purchase and we will supply you with the exact rates for several types of delivery. Your choices and prices will vary depending on how quickly you would like to receive the product.
1 - How is my order shipped?
USPS – First Class, Priority or express. It’s your choice.
2 - What do I do if I do not receive my items?
Contact us via email or phone and we will track your item and resolve the issue.
3 - What do I do if an item is missing from my order?
Email or call us immediately and we will resolve the issue.
4 - How do I contact you?
If you want to speak with someone we welcome your call so please feel free to call us at 727.688.5396 or 727.458.4974.
You can also Email us at info@milestonessportsjewelry.com
5 - How do I use a Coupon?
Simply enter your coupon code at checkout in the coupon redemption box when ordering!
RETURNS/EXCHANGES-Milestones Jewelry
RETURNS/EXCHANGES
Refunds for returned Jewelry within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days of the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping charges are not refundable. Please contact us at
727-688-5396 or via email at info@milestonessportsjewlery.com if you have any questions.
Please allow 24-48 hours for a reply.
EXCHANGES:
Please mail the item to:
Milestones Sports Jewelry & Apparel
Attn: Returns
13420 Rustic Pines Blvd. S.
Seminole, FL 33776
Please include a $6 check for the return shipping, unless you have received RA # from us for a manufacture problem or a mistake on our part, in which case we will pay the return shipping.
If you have an item that has broken or needs restringing please include as much of the original item as possible i.e. Sterling Silver letters, numbers and crystals. Please know that you may be charged for items needed to restring or repair your jewelry.
Please include a detailed note, along with an original receipt or Explanation of your Purchase if at an Expo. Please insert a note indicating the item you would like shipped back to you and any sizing changes you may need, along with your return address, phone number and email address.
RETURNS:
Please call us to obtain an RA.#
NOTE- NO RETURN WILL BE CREDITED WITH OUT an Authorization Number.
NO EXCEPTIONS!
Mail your item back to:
Milestones Sports Jewelry & Apparel
Attn: Returns Dept.
13420 Rustic Pines Blvd. S.
Seminole, FL 33776
Once your item has been received a REFUND will be issued to the method of payment. Please include a detailed note describing reason for return, along with an original receipt. The original shipping charges are not refundable.
______________________________________________________________________________
Manufacturing Problems:
If you feel that there is a manufacturer defect in your item we first need to review the item. Mail it back to us with the original receipt and include a detailed note. Once reviewed for any possible defects we will refund your item if it qualifies, or replace it if in stock.
Please mail the item to:
Milestones Sports Jewelry & Apparel
Attn: Returns Dept.
13420 Rustic Pines Blvd. S.
Seminole, FL 33776
Returns may NOT be made at EXPO booths; they must be done via our return system online.
Any exchanges at the EXPO booths must be approved beforehand.
Thank you,
The Milestones Sports Jewelry & Apparel Family
727-688-5396
info@milestonessportsjewelry.com
RETURNS/EXCHANGES-Milestones Apparel
RETURNS/EXCHANGES
Refunds for unworn, unwashed items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days of the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping charges are not refundable. Please contact us at
727-688-5396 or via email at info@milestonessportsjewlery.com if you have any questions.
Please allow 24-48 hours for a reply.
EXCHANGES:
Please mail the item to:
Milestones Sports Jewelry & Apparel
Attn: Returns
13420 Rustic Pines Blvd. S.
Seminole, FL 33776
Please include a $6 check for the return shipping, unless you have received RA # from us for a manufacture problem or a mistake on our part.
Please include a detailed note, along with an original receipt or Explanation of your Purchase if at an Expo. Please insert a note indicating the item you would like shipped back to you and your return address, phone number and email address.
RETURNS:
As long as the item has not been worn nor washed, you can mail it to
Milestones Sports Jewelry & Apparel
Attn: Returns Dept.
13420 Rustic Pines Blvd. S.
Seminole, FL 33776
Once your item has been received a REFUND will be issued to the method of payment. Please include a detailed note describing reason for return, along with an original receipt. The original shipping charges are not refundable.
______________________________________________________________________________
Manufacturing Problems:
If you feel that there is a manufacturer defect in your item we first need to review the item. Mail it back to us with the original receipt and include a detailed note. Once reviewed for any possible defects we will refund your item if it qualifies, or replace it if in stock.
Please mail the item to:
Milestones Sports Jewelry & Apparel
Attn: Returns Dept.
13420 Rustic Pines Blvd. S.
Seminole, FL 33776
Returns may not be made at EXPO booths; they must be done via our return system online.
Any exchanges at the EXPO booths must be approved beforehand.
Thank you,
The Milestones Sports Jewelry & Apparel Family
727-688-5396
info@milestonessportsjewelry.com
Additional Terms: If an item breaks as a result of regular wear and use within 90 days of purchase, please mail all pieces back to Milestones Jewelry and we will re-string the item at no charge other than the cost for any materials needed to restring or replace missing parts. We will ship your item back to you at our expense.
Thank you for shopping with us!
Remember to Enjoy the Journey, one Milestone at a time,
The Milestones Sports Jewelry and Apparel Family
