Milestones Sports Jewelry Shipping and Return Info:
Milestones offer FAST FREE SHIPPING (orders $20+). Plus we ship the same day we receive your order (no later than 3pm EST) next day shipping after 3pm. (exceptions are engraved charms and custom orders) Free shipping promotions apply to Flat Rate shipping in US and Canada only, unless otherwise indicated. Overseas orders are shipped in the same manner as US orders. All US orders will be shipped with a delivery confirmation as well. Orders shipped to Canada in this fashion are NOT tractable and do not have delivery confirmation. We apologize to our Canadian friends but this is in the hands of the USPS and Canadian mail service, not ours.
FAQ's1 - How is my order shipped?
USPS – First Class, Priority or express. It’s your choice.
2 - What do I do if I do not receive my items?
Contact us via email or phone and we will track your item and resolve the issue.
3 - What do I do if an item is missing from my order?
Email or call us immediately and we will resolve the issue.
4 - How do I contact you?
If you want to speak with someone we welcome your call. You can reach us M-Saturday 8:30am-6pm EST. at 727.392-1086. You can also Email us at email@example.com
5 - How do I use a Coupon?
Simply enter your coupon code at checkout in the coupon redemption box when ordering and the correct dollar amount of percentage off will be automatically take off your order total!
6 - What do you mean by FREE RETURNS & Exchanges?
We have a special Holiday offer. If you are not 100% satisfied with your purchase or you wish to make an exchange we will pay for you to ship it back to us. Just contact us and we will send you a FREE return shipping label. (*FREE Return labels can only be sent to the original address that we shipped to).
RETURNSAll refunds and exchanges must include an RA# and the Return form printable in this section. NO REFUNDS or Exchanges will be issued with and RA# and the return form. Refunds for returned all items within 30 days (extended to 60 days during the holidays) of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days (60 days during holidays) of the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping charges are not refundable.
EXCHANGESPlease call us at 727-392-1086 to obtain a Return Authorization number or a pre-paid envelope if you qualify. If you have a Jewelry item that has broken or needs restringing please include as much of the original item as possible i.e. Sterling Silver letters, numbers and crystals, please include a detailed note, along with an original receipt or Explanation of your if your purchase was made at an Expo.
WE DO NOT TAKE RETURNS OR EXCHANGES AT EXPOS unless you have received written prior approval.
Please mail the item to:
Milestones Sports Jewelry & Apparel
13420 Rustic Pines Blvd. S.
Seminole, FL 33776
Please contact us at 727-392-1086 or via email at firstname.lastname@example.org if you have any questions.
Please allow 24-48 hours for a reply.
Thank you for shopping with us!
Remember to Enjoy the Journey, one Milestone at a time,
The Milestones Jewelry & Apparel Family